Refund policy

Returns

Each plushie is prepared with care, and at this time, all sales are final.

We are unable to accept returns or exchanges unless your order arrives damaged or you receive the wrong item.

Damaged or Incorrect Orders

If something isn’t right, we’re here to help.

Please reach out within 5 days of delivery at:
villageofplushies@gmail.com

Include:

• Your order number
• A photo of the item
• A brief description of what happened

We’ll review your request and do our best to make it right.